1. Introduction

Welcome to Pass NMC. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our mobile application ("App") designed for individuals preparing for the Nursing and Midwifery Council (NMC) examinations.

Your privacy is important to us, and we are committed to complying with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and relevant international standards.

2. Information We Collect We collect the following categories of information: a. Personal Information

• Full name
• Email address
• School
• Nursing or Midwifery category

b. Usage Data

• Quiz performance (scores, attempts, streaks)
• Study behavior (topics accessed, frequency of use)

c. Device and Technical Information

• Device type and operating system
• IP address
• Crash reports and performance logs

d. Location Data

• Approximate location (city or region) based on IP address to improve user experience

e. Payment Information

• Transaction ID
• Type of subscription or purchase
• Payment status (paid, pending, failed)

Note: We do not store or process credit/debit card details directly. Payments are securely handled by third-party providers such as Google Play or Apple App Store.

3. How We Use Your Information We use the data we collect to:

• Provide tailored study materials and quizzes
• Track your learning progress and generate personalized feedback
• Remind you of exam dates and mock tests
• Process your purchases and manage access to paid features
• Improve app functionality and user experience
• Communicate updates, tips, and offers (you can opt out)
• Protect against fraud or misuse of the app

4. Legal Basis for Processing We process your data based on:

• Your consent when creating an account and using features
• Performance of our contract to deliver the app services
• Our legitimate interest in improving and securing the app
• Compliance with legal obligations when applicable

5. Sharing and Disclosure of Data We do not sell your personal information. We may share data with:

• Service providers for cloud storage, analytics, messaging, and payments
• Partners or affiliates (such as nursing education bodies), only with your consent
• Law enforcement or regulatory bodies when legally required

All third parties are bound by confidentiality and data protection agreements.

6. Data Storage and Security We use secure servers and encrypted databases to store your information. Our security measures include:

• Secure data transmission using HTTPS
• Regular backups
• Access control and monitoring
• Secure login and admin access protocols

7. Data Retention We retain your information as long as your account is active and for up to 12 months after inactivity. We may retain data longer where required by law or for legitimate business purposes. You may request deletion at any time.

8. Your Rights You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your data
• Withdraw your consent
• Request a copy of your data (data portability)
• Object to certain types of processing

You can exercise these rights through your account settings or by contacting us.

9. Children’s Privacy PassNMC is not intended for children under 13 years of age. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.

10. International Data Transfers If you are accessing the app from outside Nigeria, your data may be transferred to Nigeria or other countries with different data protection laws. We ensure that such transfers comply with legal safeguards.

11. Third-Party Services The app may link to third-party services (such as YouTube videos or payment processors). This Privacy Policy does not cover their practices. Please refer to their respective policies.

12. Financial Data Security We do not store credit card or bank account numbers. Payment transactions are handled by secure, PCI-DSS compliant platforms. We only receive confirmation of successful payments and associated metadata necessary to deliver services to you.

13. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be communicated through in-app notifications or email. We encourage users to review the policy periodically.

14. Contact Us If you have questions or concerns regarding this Privacy Policy or your data, please contact:

Pass NMC App Support Email: [email protected] Address: 120 New umuahia road, Aba, Abia State